About Us Welcome to Pens And Gifts, the most comprehensive Fine pens & Giftware site on the Web. Pens and Gifts is a home for Fine Pens, Office & Home Gifts. We have been in the Pen and Gift business for over 30 years. We warehouse the products offered on our site. Our customers are the reason for the phenomenal success we have enjoyed. We listen to you! Over time, we have fine-tuned our merchandise to provide the shopping experience you want-with more choices in gifts and fine pens. We're also dedicated to service and savings. Our knowledgeable customer representatives are trained to assist you in every possible way. Our Store is open Sunday thru Thursday 11:30 A.M. - 6:30 P.M., on Friday 11:00 A.M.- 1:30 P.M.. Closed Saturdays. You may place a Yahoo secure order online Or feel free to email us at www.pensandgifts.net or call us at toll free at 1-888-pens gifts. (1-888-736-7443) PEN STATION GIFT SHOP INC. 316 ROEBLING ST. BROOKLYN NY 11211 Tel. (718)599-6513 Fax (718)599-6517 penstation@verizon.net WHAT DO WE OFFER? This is what you'll find at Pens And Gifts.A Wide Array Of Pens & Gifts For Home,Business & The Office. Pens: Aurora, Cross, Fischer, Lamy, Namiki, Online, Parker, Pelikan, Rotring, Sensa, Sheaffer. Waterford & Waterman in Ballpoint, Roller Ball, & Fountain Styles; Collector Pens; Gifts: Desk Sets, Clock & Pen Sets, Clocks, Business Cards & Letter Holders, Leather Portfolios & Business Planner, Globes & Business Gift Items. PAYMENT METHODS: We accept Visa, MasterCard, American Express and Discover cards. Shop with us for great savings, and the Best service. Offers are valid while supplies last. RETURN AND CREDIT INFORMATION: If for any reason you wish to return an item that you have purchased within 30 days of the shipment date, please call us or email us for return authorization. No returns are accepted without authorization. All items returned must be in original unused condition with original box to receive credit. Following receipt of the merchandise at our warehouse, your return will be posted to your account and will be credited less the shipping, insurance and handling charges. The credit will be issued to the credit card on which the original purchase was made. The handling charge will be $8 for orders under $100.00, $12.00 for orders $100.00 - $200.00 and 10% for all orders over $200.00. DAMAGED MERCHANDISE? In the event that your purchase was damaged in transit please call us or email us at penstation@verizon.net for instructions, Damage claims must be reported to us within 7 days of shipment date. PRIVACY POLICY: We pledge that all personal customer information is secure and held confidential at all times from sale, disclosure and/or rental to, and tampering by any known third party. This applies to all personal customer information that is submitted, gathered, tracked or otherwise obtained in the course of any online business with us. This privacy guarantee is our standard default policy for all of our online customers without requiring an "opt out" action. It may only be changed in an "opt in" action through written customer notification. SHIPPING CHARGES: Ground Shipping ,$7.95 flat rate within the US 48 Continental States. With the new feature that ships to multiple adresses separate shipping charges will apply for different addresses. 2nd Day Air. - $26.90. plus $1.50 per additional pound . Next Day Air - $38.95. plus $2.50 per additional pound. RUSH ORDERS (Next day air or 2nd day air) we make every attempt to ship those the same day (if received by 12:00 Noon Eastern time). Shipping charges are processed with your order through our secure checkout Puerto Rico, Hawaii, and Alaska will only be shipped Next Day Air or 2nd Day Air. PEN STATION GIFT SHOP INC. 316 ROEBLING ST. BROOKLYN NY 11211 Tel. FREE (888) PENS GIFTS Tel. (718) 599-6513 Fax (718)599-6517 |